FAQs

We deliver clients meal plans across Merseyside every Monday & Thursday (8am - 2pm). We deliver to any home or work address in the area. Deliveries can be left in a designated safe place (cooler bag) or with a neighbour. You can always add special instructions to your order (like a gate code).Postcodes: Liverpool: L1-L40Wirral: CH25-CH66St Helens & Widnes: WA8-WA10

Yes. We are open for collection on Sunday between 10am-2pm. If you have a need outside of this time, please e-mail at info@bennobox.co.uk

Yes.All meals come with a macro-breakdown included on the box. Meals are portioned by our chefs and come in different sizes based on clients goals.Low calorie (350-450kcal)BULK (550-650kcal)BULK XL (750+ kcal)

When you order a 4-week plan, you will receive your meals spread across the 4-week period, not all at once. This means we keep your meals being freshly made each week.Choose the size & amount of meals per week you require and they will be selected from our weekly set menu's.

Meals take 3 minutes to heat up. This can slightly differ depending on the power of microwave you're using. However, we reccomend consuming all meals hot and fully reheated.

Yes.You can freeze our meals as long as they are still currently in date on the label. This will extend how long they last for. 

Yes.These containers are recyclable, so when you are finished with them you can simply pop them in your recycling bin.  However, for health and safety reasons, we cannot reuse the plastic containers that we deliver your meals in, so there’s no need to offer to resend them back to us.

Of Course!By creating an account, it means that when you come to order our meals again in the future it saves you time and effort. Once the account is created, it should only take 3 clicks to confirm any future orders, saving you from entering your details again!

To get in touch with us, you can either drop us a message on any of our social channels, we are always active. Or send us an email at info@bennobox.co.uk

If you’re not pleased with anything within your order, then please let us know the issue and how we can attempt to amend it. It is paramount to us that our customers enjoy their experience with us and are 100% happy with the meals.

If you would like to change your order once it has already been placed, please reach out to us via email at info@bennobox.co.uk or a direct message on any of our social channels. We will do whatever we can to accommodate your request.

We accept payment through our website, simply enter your card details and you're good to go.  

Yes. We are open on Deliveroo for fast delivery of your favourite meals.